Privacy Policy

Who we are

This website is operated by Yulia Kuzmina, ABN 64 636 711 062. In this policy, “we”, “us” and “our” refer to Yulia Kuzmina.

This policy applies to personal information collected through www.yuliak.com.au and through our related enquiries, bookings and online orders.

What we collect

Depending on how you interact with us, we may collect:

• Your name, email address, phone number and messages when you enquire or book.
• Billing and delivery details, items purchased and order history when you shop.
• A gift recipient’s name, email address and any message you choose to include with a gift card.
• Account details if you choose to create an account.
• Information you choose to share about your preferred look, appointment or experience.
• Technical information needed to operate the website, such as your IP address, browser information and cookie data.

We generally collect this information directly from you when you complete a form, contact us or use the website. If you buy a gift card for someone else, we receive the recipient details from you. Please share only information that is relevant to your request.

How we use it

We use personal information to:

• Reply to enquiries and arrange services or classes.
• Process payments, orders, deliveries and digital gift cards.
• Manage customer accounts and provide support.
• Send information about an order, booking or service you requested.
• Maintain the security and operation of the website.
• Keep records required for business, tax or legal purposes.
• Send marketing only where we have the necessary consent or other lawful basis to do so.

We will not publish your photographs, name or testimonial on the website without an appropriate basis or permission.

Who we share it with

We may share the information needed to provide a service with providers who help us run the website and business. These may include website hosting and support providers, payment processors, email services and delivery providers. Professional advisers or authorities may also receive information where necessary or required by law.

Payment options are identified at checkout. The provider used to process your payment may handle payment information under its own privacy policy.

Some providers may process or store information outside Australia. The countries involved depend on the providers used for the website, payments and email. Contact us if you would like information about the providers currently used.

Cookies & similar technologies

The website uses cookies or similar technologies to support essential functions such as the shopping cart, checkout, account access and security. Your browser settings may allow you to restrict or remove cookies, although some website functions may then stop working correctly.

If analytics or advertising tools are enabled, they may also collect information about visits and interactions with the website. We will update this policy to identify those tools when they are in use.

Marketing emails

If you subscribe to our newsletter or otherwise agree to receive marketing, we may email you about products, services, classes and updates. You can unsubscribe using the link in a marketing email or by contacting us.

Unsubscribing from marketing does not stop messages needed to complete an order, booking or other request you have made.

Storage & security

We take reasonable steps to protect the information we hold against loss, misuse and unauthorised access or disclosure. Information may be stored in our website systems and with providers who help us operate the business.

We keep information for as long as it is needed for the purposes described in this policy, including applicable record keeping obligations. When it is no longer needed, we take reasonable steps to delete or de-identify it.

Access, corrections & complaints

You can contact us to ask what personal information we hold about you, request a correction or raise a privacy concern. Please provide enough detail for us to identify your request; we may need to verify your identity before sharing information.

Email us at ykhairandmakeup@gmail.com. We will review your request and respond within a reasonable time. If your concern is not resolved, you may be able to contact the Office of the Australian Information Commissioner.